KVK: 73345423

The Netherlands

©2019 by ROOCY The Label.

𝐅𝐀𝐐

𝐖𝐡𝐞𝐧 𝐜𝐚𝐧 𝐈 𝐞𝐱𝐩𝐞𝐜𝐭 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫?

Due to custom made en made-to-order items delivery takes up 5-10 working days.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐫𝐞𝐭𝐮𝐫𝐧 𝐩𝐨𝐥𝐢𝐜𝐲?

Personalized items can not be returned. These items are specially made to the customer's wishes and we can not take them back.

Non-personalized items can be returned within 7 days. 

  

Further return and refunds info, read below.

𝐖𝐡𝐚𝐭 𝐚𝐫𝐞 𝐭𝐡𝐞 𝐩𝐚𝐲𝐦𝐞𝐧𝐭 𝐨𝐩𝐭𝐢𝐨𝐧𝐬?

iDeal, Creditcard & PayPal

𝐃𝐨 𝐲𝐨𝐮 𝐨𝐟𝐟𝐞𝐫 𝐠𝐢𝐟𝐭 𝐜𝐚𝐫𝐝𝐬?

Yes, we do! We offer gift cards with an
amount of €10 - €500. Please send an e-mail to info@roocythelabel.com

𝐖𝐡𝐚𝐭 𝐚𝐛𝐨𝐮𝐭 𝐠𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞?

It may occur that the paint on bags or slippers fades due to use and weather conditions. This gives the bag a nice vintage touch.

We offer a free one-time repaint. 

On our products we give a 2-month warranty.