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ROOCY The Label

Contact details ROOCY The Label.

Address: Frits Philipslaan 52 5616 TZ EINDHOVEN The Netherlands


Sales conditions ROOCY The Label.

These Terms and Conditions apply to agreements concluded on, part of VOF ROOCY The Label. The agreement is concluded with VOF ROOCY The Label.

Article 1: General 

These terms and conditions apply to the founding, content and fulfillment of all agreements concluded between the buyer and ROOCY The Label. General (purchase) conditions of the buyer are not applicable to these agreements, unless expressly agreed otherwise in writing.

Article 2: Applicable law and competent court 

Dutch law exclusively applies to all offers and agreements. All disputes related to or resulting from offers from ROOCY The Label or agreements concluded with ROOCY The Label are submitted to the competent court, unless the law expressly designates another judge as competent.

Article 3: Personal data 

ROOCY The Label will only process the data of the buyer in accordance with its privacy policy. The customer service includes a Privacy Statement, ROOCY The Label respects the applicable privacy rules and legislation.

Article 4: Prices 

The prices of all products that can be ordered via the internet site include sales tax (VAT). Shipping costs are not included in the price shown. The shipping costs are stated on the website or are made known during the order. If the prices for the offered products and services increase in the period between the order and the execution thereof, the buyer pays the price for the product at the time of the order. The prices of goods listed on the internet site are subject to change, for whatever reason.

Article 5: Payment

Payment is made by Paypal, iDeal, CreditCard or on conditions set out further on the website. These payments can be completed in the following ways: Prepay: The goods will be sent as soon as the invoice amount is credited to ROOCY The Label. Paypal: After receipt of authorization by Paypal the goods are sent. iDEAL: After receipt of authorization by the chosen bank, the goods are sent.

Article 6: Delivery

The delivery times stated by ROOCY The Label are indicative. Exceeding any delivery term does not entitle the buyer to compensation. The delivery of the products takes place at the time the products are paid and ready for shipment. If the delivery is either out of stock (temporarily) or is delayed for other reasons, or if an order can not or only partially be executed, the buyer will receive notification no later than one month after placing the order. In that case the buyer has the right to cancel the order without costs. ROOCY The Label reserves the right at all times to refuse orders for any reason.

Article 7: Complaints and liability

The buyer has the obligation to examine at delivery whether the products meet the agreement. If this is not the case, the buyer must inform ROOCY The Label in writing within 8 days. After the expiry of this period, the buyer is deemed to have accepted the goods. If it is shown that the products do not comply with the agreement, ROOCY The Label has the choice to replace the products in question with new products or to refund the invoice value. Because the products are custom made the buyer has no right to return the products on the basis of dissatisfaction. Only if the products are showing defects, ROOCY The Label has the choice to replace the goods or make a refund. Returns in the case of defects are only accepted if the product (in original packaging) is undamaged. The costs for return shipments are at the expense of the buyer.

Article 8: Retention of title

Unpaid goods remain the property of ROOCY The Label. These may not be alienated, used or otherwise damaged by the buyer and must be insured against all external problems. Unpaid goods can be claimed by ROOCY The Label as guarantee for payment without prejudice to the right of ROOCY The Label to recover all costs mentioned above from the client. The buyer may not tax, sell, resell, dispose of or otherwise encumber the products before the property has been transferred. The risk with regard to the products already passes to the buyer at the time of shipment.

Article 9: Communication

For incorrect or delayed transmission of order data and announcements as a result of the use of the Internet or any other means of communication in the traffic between the buyer and ROOCY The Label or between ROOCY The Label and third parties, insofar as they relate to the relationship between buyer and ROOCY The Label, ROOCY The Label is not liable.

Article 10: Force Majeure

Without prejudice to the other rights it is entitled to, ROOCY The Label, in case of force majeure has the right, at its own option, to suspend the execution of an order, or to dissolve the agreement without judicial intervention, this by the buyer in writing and without ROOCY The Label being obliged to pay any compensation. Force majeure means any shortcoming which can not be attributed to ROOCY The Label, because it is not due to her fault and is not for her account under the law, legal act or generally accepted in traffic.

Article 11: Intellectual and industrial property rights

Intellectual property rights resting on the products supplied by ROOCY The Label are fully and unconditionally respected by the buyer. ROOCY The Label does not guarantee that the products delivered to the buyer do not infringe any (unwritten) intellectual and / or industrial property rights of third parties.

Article 12: Warranty

For products supplied by ROOCY The Label, only the guarantee applies, as determined by the manufacturer of the relevant product. ROOCY The Label only performs a counter function during the warranty period.

Article 13: Miscellaneous

ROOCY The Label is located in Eindhoven and registered with the Chamber of Commerce under number 73345423, VAT identification number is NL859474227B01. Please send all correspondence regarding an agreement or these conditions to ROOCY The Label, Frits Philipslaan 52, 5616 TZ in Eindhoven, The Netherlands.

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